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ZMML is involved in the field of the use of digital media and ICT in education, university-specific learning scenarios and the adaptation of new technologies for teaching, learning and research. Methods and technologies are developed and evaluated in cooperation with national and international partners and within externally funded research projects.

The use of digital media and ICT is integral part of everyday practice of the university. Nevertheless, there are unmet research and development needs and requirements in the areas of instructional design (didactic), rapid technological development and organizational implementation of e-learning.

In addition to teaching and learning (e-learning), digital media and ICT promotes and penetrates all areas of the university, i.e. research (e-science) and administration (e-administration). Their complex and extensive service and development processes (e.g. course planning and organization, auditing and quality management) require a holistic and integrated approach across institutional boundaries.